Bought suction cup grab rails for bathroom for a sick parent. Every day they will fall off the wall. Nothing wrong with the tile just a bad product. Would not let me return them and instead referred me to the manufacture.
I sent my teenage daughter to pick up a prescription that the doctor had called in for her. She came home in tears. There had been a mixup at the doctors office, and the staff at the Bountiful Drug was not only unhelpful, but they were very indiscreet. My daughter was mortified when they started yelling back and forth about a prescription wart cream ( not the right prescription, BTW). Also, the woman she talked to wasn't wearing a mask. I was on the phone with trying to work out the misunderstanding with the pharmacist, and I mentioned to him that she wasn't wearing a mask. He denied this. I learned that after I got off the phone with him, he marched over and lectured my TEENAGER about how it didn't matter if the employee was masked, because the mask mandate was ending on April 12th. It's April 6th. Never again.
Horrible customer service. Do not waste your time here. Just had the worst experience trying to get a refill. Very rude and uncooperative. Complained to boss about an employee and instead of apologizing, he lectured me. Will not be returning.
This is the only pharmacy I will ever use! They are always fully staffed and are so quick to get my prescriptions filled. The minute you walk in the door someone is there to help you. The pharmacists are knowledgeable and kind and take time to answer your questions. I read some of the bad reviews on here and I don't know what those people are talking about! I've been using Bountiful Drug for years and have only ever had great experiences!
